DC Office of Workers' Compensation System

End-to-End Claims Management Platform

Published June 2018
24 months implementation
4 Visionblox consultants
Pro-ClaimsPro-Workflow
End-to-End
Claims Mgmt
Automated
Workflows
Compliant
Processing
Unified
Platform

Built comprehensive workers' compensation claims management system handling claim filing, mediation conferences, compensation orders, settlement agreements, and wage loss payments.

The Challenge

DC Office of Workers' Compensation needed a modern system to manage the complete lifecycle of workers' compensation claims, from filing through settlement, while ensuring compliance with DC regulations.

The Solution

Visionblox developed a .NET Core-based system with custom application framework:

• Claim creation and management • Informal and mediation conference scheduling • Compensation order issuance • Lump-sum settlement approvals • Wage loss and medical payment processing

Implementation

Platform built over 24 months:

**Phase 1: Core Claims** • Claim filing • Initial processing • Workflow setup

**Phase 2: Conference Management** • Mediation scheduling • Conference tracking

**Phase 3: Settlements** • Order processing • Payment integration

Results

Claims management transformed:

**Process Improvements** • End-to-end claims management • Automated conference scheduling

**Compliance** • DC regulations compliance • Unified stakeholder platform

The claims management system has streamlined our entire operation. Processing times have improved dramatically.
CA
Claims Administrator
DC OWC

Quick Facts

Client
DC Department of Employment Services
Industry
Government
Platform
CIVIUM
Duration
24 months implementation
Team Size
4 Visionblox consultants

Tags

GovernmentWorkers CompensationClaimsDCCompliance

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